Zen Aura Massage®BOOK YOUR ESCAPE!
HOW IT WORKS
They Come To You
The massage therapist arrives with a massage table, sheets, lotions, oils and music
You’re In Charge
Book in seconds and schedule 8am to midnight, 7 days a week where available
A vetted, background-checked massage therapist comes to you in as little as an hour
The Zen Aura Experience
Customers loves Zen Aura
YOUR SAFETY IS OUR PRIORITY
Our masseuse and masseurs on Zen Aura network are proud to be one of the world’s leading on-demand massage platform that lets you choose the time and place of your massage, and even the preferred gender of your therapist. We take extra steps to ensure that every Zen Aura massage is a safe and relaxing experience.
All our masseuse and masseurs have completed hundreds of hours of massage training and are fully licensed and certified.
We verify that all therapists are fully insured with protection policy. This guarantees that both the client and therapist are cared for.
We care about the safety of our clients and therapists. That’s why we require clients to make booking information before every massage and conduct background checks on all therapists.
Whether you have questions about the site, re-scheduling of your booking appointment, or massage in general, our concierge team is available 24/7 via email and online chat.
Our secure platform ensures your money gets to the therapist—that’s why we always ask you to just pay the booking fee through our site to guarantee you a protected transfer of funds.
After every appointment, clients and therapists can provide anonymous feedback about their experience. Our Trust and Safety Team reads every review and will quickly reach out to ensure any dissatisfaction is addressed.
By using our site from booking to post-massage transaction, we’re able to ensure a safe and secure experience from beginning to end. That’s why we always ask you to pay the booking fee directly through our site.
Health and Cleanliness
Our masseuse and masseurs are trained professionals and maintain high standards of hygiene by keeping hands and materials clean and using fresh linens during every appointment.
We take one step ahead to provide a safe and stress-free experience every time you book online. Here’s what you can do to ensure your safety:
Let your therapist know what level of pressure you prefer. Talk with your therapist even after the massage has begun to better tailor the experience to your needs.
If you feel uncomfortable during the massage and wish to stop, simply communicate this to your therapist by saying, “I’d like to discontinue my massage.”
Feel free to undress to your level of comfort whether you prefer to be fully clothed, completely undressed or anything in between.
Submitting payment and communicating with your therapist through the Zen Aura site protects your information and theirs. You should never wire money using paypal, venmo or any cash app, or otherwise pay a massage therapist directly without finishing the secured online booking. If you are asked to do so, please report it to us immediately.
What should I do if someone asks me to pay outside of the Zen Aura site?
You should never be asked to wire money using PayPal, Venmo or other Cash App, or otherwise pay a massage therapist directly. If you are, there are easy ways to report it to us to ensure your information, finances, and identity are protected.
Reporting requests for payment outside of Zen Aura site
If a Zen Aura client or therapist asks you to pay off-site or through another company, report it to us in one of the following ways:
Email Us at email@example.com
You will never receive an invoice from Zen Aura, in the form of paper, PDF or otherwise. If someone attempts to complete a transaction through any of these methods, please report it immediately: Western Union, MoneyGram, Xoom, Venmo, Paypal and any other cash transaction.
Types of fraud
Underpayment Scam. If someone offers to pay or receive less than the given price for a Zen Aura massage, it is no longer possible for Zen Aura to guarantee secure payment since it is no longer considered a Zen Aura appointment.
Tipping Scam. If someone offers to receive a tip in the form of cash, this can be considered a form of tax fraud as it cannot be reported to the IRS. Zen Aura conveniently offers tipping directly through the site so that both parties can receive a receipt of their tip payment.
Advancement Scam. If someone offers to pay or receive payment for Zen Aura massages outside of the Zen Aura Site, Zen Aura can no longer guarantee fulfillment of those appointments. You can buy Zen Aura packages directly through the site and easily rebook with the same therapist.
With Zen Aura, you’re connected to a behind-the-scenes team that is dedicated to providing you with a safe and relaxing experience from beginning to end. That’s why we always ask that you book and pay through Zen Aura Site so we can do our best to ensure that your safety and information are always protected.
- One Time Payment
Pay as you go
- One Time Payment
- One Time Payment